---
type: source
title: "eduroam: Expiring Profiles"
tags: [wlan, eduroam, easyroam, network-access]
related: [easyroam, eduroam]
created: 2026-06-30
updated: 2026-06-30
sources: ["output/rz_uni_greifswald_de_dienste_technische_infrastruktur_wlan_eduroam_ablaufende_pr.md"]
---

# eduroam: Expiring Profiles

This source documents the lifecycle and renewal process for WLAN access profiles used to connect to [[eduroam]] via the [[easyroam]] service at the Universität Greifswald.

## Key Findings

### Profile Validity and Expiration
- Access to [[eduroam]] via [[easyroam]] is based on profiles that are valid for **24 months**.
- Users are notified via email **daily** during the **final 14 days** before a profile expires.

### Renewal Workflows
The method of renewal depends on the device and operating system:

1.  **App-based Renewal (Windows, Android, iOS):**
    - Users open the [[easyroam]] app.
    - Select the current profile via the "Further Information" (Weitere Informationen) button.
    - Select "New Profile" (Neues Profil).
    - If issues occur, users should check for app updates at `www.easyroam.de` using their [[zentraler-nutzeraccount]].

2.  **Manual Renewal (macOS, Ubuntu/Linux, ChromeOS, older Android):**
    - Users must repeat the initial setup process as if they were creating a new profile for the first time.

### Management of Expired Profiles
Manual renewals do not automatically delete the old profile. This can lead to continued expiration warnings. Users have two options to stop these emails:
- **Ignore:** Warnings stop automatically after 14 days once the profile is invalid.
- **Manual Deletion:** Log into the **easyroam-Portal** to delete the affected profile prematurely.

## Support
Technical issues are handled by the [[universitatsrechenzentrum-urz]] via:
- The [[groupware]] ticket system.
- The URZ hotline (extension **1420**).
