---
type: source
title: URZ: Rechenzentrum Overview
tags: [urz, infrastructure, support, contact]
related: [universitatsrechenzentrum-urz, ums, groupware, eduroam, vpn]
created: 2026-07-01
updated: 2026-07-01
sources: ["output/rz_uni_greifswald_de_rechenzentrum.md"]
---

# URZ: Rechenzentrum Overview

This source provides the high-level overview and landing page for the **Universitätsrechenzentrum (URZ)** at the **Universität Greifswald**. It outlines the core service spectrum, provides essential contact information, and links to primary IT services and support channels for Campus-IT.

## Core Service Spectrum
The URZ is responsible for:
- **Network Infrastructure:** Operation of the data network.
- **Communication:** Provision of communication infrastructure (Telephony and E-Mail).
- **Identity Management:** Central Identity Management System.
- **Remote Access:** VPN system for global access to internal services.
- **Administration:** Operation of components for university administration.
- **Compute Resources:** Operation of compute servers.

## Support and Contact
Technical support for "Campus-IT" (central services) is provided through:
- **Ticket System:** Integrated into the [[groupware]] platform (as a module).
- **Hotline:** Available at extension **1420** (Phone: +49 3834 420 1420).
- **Email:** urz@uni-greifswald.de.

**Physical Address:**
Felix-Hausdorff-Straße 18
17489 Greifswald

## Top Priority Topics
- **2FA:** Mandatory use of TOTP for securing university IT services.
- **WLAN:** Campus-wide connectivity via [[eduroam]].
- **VPN:** Secure remote access to internal resources.
- **Groupware:** Central tool for webmail, calendars, and service tickets.

## Key Tools and Quick Links
- **UMS:** Central account management.
- **Apphub:** Portal for cloud-based applications.
- **"Wo bin ich?":** Tool for determining current network status and IP address.
- **IT-Start:** Onboarding information for new users.
- **Device Registration:** Process for registering official wired end-devices.