---
type: source
title: "URZ Support: Services and Tools"
tags: [support, tools, network-diagnostics]
related: [universitatsrechenzentrum-urz, groupware, urz-hotline]
created: 2026-07-01
updated: 2026-07-01
sources: ["output/rz_uni_greifswald_de_support_dienstleistungen_werkzeuge.md"]
---

# URZ Support: Services and Tools

This source provides an overview of web-based diagnostic tools and the primary support channels provided by the Universitätsrechenzentrum (URZ) for Campus-IT services.

## Diagnostic Tools
The URZ offers two web-based tools for users to analyze their current network status:
- **"Wo bin ich?"**: A tool used to determine the current IP address of the user's end device.
- **Speedtest**: A tool used to verify the network connection speed of the end device.

## Support Channels
For problems related to Campus-IT (URZ central services), the following support channels are available:
- **Ticket System**: Integrated as a module within the [[groupware]] platform.
- **Hotline**: Telephone support available via extension **1420**.
