---
type: entity
title: URZ Hotline
tags: [support, communication, telephone, urz]
related: [universitatsrechenzentrum-urz, groupware]
created: 2026-07-01
updated: 2026-07-01
sources: ["output/rz_uni_greifswald_de_support_dienstleistungen_werkzeuge.md", "output/rz_uni_greifswald_de_support_faq_account.md"]
---

# URZ Hotline

The **URZ Hotline** (also referred to as **URZ-Hotline**) is the primary telephonic support channel provided by the [[universitatsrechenzentrum-urz]]. It provides technical assistance for problems related to Campus-IT and URZ central services.

## Contact Information
- **Internal Extension**: 1420
- **External Number**: +49 3834 420-1420

## Role and Usage
The hotline serves as a primary contact point for technical issues that cannot be resolved via self-service or the [[groupware]] ticket system. 

Specifically, it is the recommended contact point when a user can successfully authenticate via the [[ums]] but remains unable to access specific central university systems.