---
type: source
title: URZ Department: Netze und Kommunikation
tags: [organization, network, communication, organizational-structure, network-infrastructure, communication-services]
related: [netze-und-kommunikation, universitatsrechenzentrum-urz]
created: 2026-07-01
updated: 2026-07-01
sources: ["output/rz_uni_greifswald_de_rechenzentrum_abteilungen_netze_und_kommunikation.md"]
---
# URZ Department: Netze und Kommunikation

This source describes the responsibilities and support channels of the **Netze und Kommunikation** (Networks and Communication) department within the Universitätsrechenzentrum (URZ).

## Core Responsibilities
The department is responsible for the university's data network infrastructure, including:
- **Network Infrastructure / Planning and Administration:** Planning and administration of the general network, WLAN, DNS, and DHCP.
- **Communication Services:** Provisioning of E-Mail and Telephony services.
- **Remote Access:** Management of VPN access.

## Support Channels
For issues related to Campus-IT (URZ central services), the following channels are provided:
- **Ticket System:** Integrated into/hosted via the [[groupware]] platform.
- **Hotline:** Available via telephone extension **1420**.

## Linked Services
The department specifically oversees:
- [[central-email-service]]
- [[telefonportal]] (Telephony)
- [[vpn]]