---
type: source
title: "URZ Support FAQ: Software"
created: 2026-07-01
updated: 2026-07-01
tags: [software, support, windows-11, licensing, urz]
related: [windows-11-migration-guide, kms-activation, windows-10-esu]
sources: ["output/rz_uni_greifswald_de_support_faq_software.md"]
---
# URZ Support FAQ: Software

This source provides official guidance from the Universitätsrechenzentrum (URZ) regarding operating system requirements, software activation, and licensing policies at the Universität Greifswald.

## Key Topics Covered
- **Windows 11 Migration**: Hardware compatibility checks and installation methods.
- **Windows 10 End-of-Life**: Support deadlines (October 14, 2025) and the consequences of running outdated systems on the campus network.
- **Extended Security Updates (ESU)**: Requirements and procurement for continuing Windows 10 usage.
- **Software Activation**: Technical steps for activating Windows and Microsoft Office via the university's Key Management Server (KMS).
- **Data Privacy**: Restrictions on using Microsoft accounts and Office 365 for official university duties.
- **Alternative OS**: Guidance on switching to Ubuntu for incompatible hardware.

## Technical Requirements for Activation
- **KMS Activation**: Requires connection to the university intranet via wired network, [[eduroam]], or [[openvpn]].
- **ESU Activation**: Strictly requires a **wired** university IP address; VPN and WLAN are explicitly forbidden for this specific process.

## Policy Constraints
- **Microsoft Cloud**: Signing into Office with a personal Microsoft account is a violation of the [[ordnung-des-universitaetsrechenzentrums]] as it triggers unauthorized data synchronization.
- **Office 365**: Generally prohibited for employees performing official duties in teaching, research, or administration.