---
type: source
title: "URZ: Instant Messaging - Chatting"
tags: [xmpp, instant-messaging, user-guide]
related: [xmpp, pidgin, instant-messaging]
created: 2026-06-30
updated: 2026-06-30
sources: ["output/rz_uni_greifswald_de_dienste_allgemein_instant_messaging_chat_chatten.md"]
---

# URZ: Instant Messaging - Chatting

This source provides a brief operational guide on how to use the XMPP/Jabber chatting services provided by the Universitätsrechenzentrum (URZ) at the Universität Greifswald.

## Key Instructions
- **Initiating a Chat**: Users can start a conversation by double-clicking a contact (referred to as a "Buddy") within their contact list (Buddy-List).
- **Interface Layout**: The resulting chat window is divided into two main sections:
    - **Upper Section**: Displays the ongoing conversation history.
    - **Lower Section**: Used for entering new text messages.
- **Sending Messages**: Messages are transmitted to the chat partner by pressing the **Enter** key.

## Support
Technical issues related to these services are handled by the URZ through:
- The **Groupware** ticket system.
- The URZ hotline at extension **1420**.

The documentation specifically illustrates these steps using the [[pidgin]] client.