---
type: source
title: "eduroam Configuration for macOS"
tags: [wlan, eduroam, macos, configuration]
related: [easyroam, eduroam, macos]
created: 2026-06-30
updated: 2026-06-30
sources: ["output/rz_uni_greifswald_de_dienste_technische_infrastruktur_wlan_eduroam_mac.md"]
---

# eduroam Configuration for macOS

This source provides a step-by-step guide for configuring the secure [[eduroam]] WLAN on macOS devices using the [[easyroam]] service.

## Prerequisites
An active internet connection is required to access the configuration portal. Options include:
- Wired connection (cable)
- [[UniHGW]] (Open WLAN)
- Mobile data

## Installation Workflow
1. **Profile Generation**:
   - Log in to `easyroam.de`.
   - Under "Manual Installation," select **Apple - Manuelle Installation für Apple Geräte**.
   - Assign a name to the profile and download the resulting file.
2. **Profile Activation**:
   - Execute the downloaded profile file (e.g., via double-click in Finder).
   - Navigate to: **Apple Menu** $\rightarrow$ **System Settings** $\rightarrow$ **General** $\rightarrow$ **Device Management** $\rightarrow$ **Profiles**.
   - Double-click the profile and select **Install**.
   - Authenticate using the macOS system password.

## Conflict Resolution
- **Existing Credentials**: If the device was previously connected using a username and password, the old eduroam profile must be deleted and the network removed before reinstalling.
- **Profile Overwriting**: Installing a new profile typically overwrites an old one. However, if issues persist, manual deletion of the old profile (using the minus sign in Device Management) is recommended.

## Support
Technical issues are handled by the [[universitatsrechenzentrum-urz]] via:
- The [[groupware]] ticket system.
- The URZ hotline (ext. 1420).