---
type: source
title: "URZ: Instant Messaging (Chat)"
tags: [communication, chat, instant-messaging]
related: [instant-messaging, matrix, xmpp]
created: 2026-06-30
updated: 2026-06-30
sources: ["output/rz_uni_greifswald_de_dienste_allgemein_instant_messaging_chat.md"]
---

# URZ: Instant Messaging (Chat)

This source provides a high-level overview of the instant messaging services offered by the Universitätsrechenzentrum (URZ) at the Universität Greifswald.

## Service Offering
The URZ provides two distinct protocols and platforms for real-time text-based communication (chatting):
- **Matrix**: A modern communication protocol.
- **XMPP / Jabber**: A standard extensible messaging protocol.

## Support
For issues related to these services or other CAMPUS-IT central services, the URZ provides two support channels:
- **Ticket System**: Hosted within the [[groupware]] platform.
- **Hotline**: Available via telephone extension **1420**.
