---
type: concept
title: Self-Service Password Reset
tags: [authentication, account-management, security]
related: [ums, zentraler-nutzeraccount, notfall-email-adresse]
created: 2026-06-30
updated: 2026-06-30
sources: ["output/rz_uni_greifswald_de_dienste_allgemein_zentraler_nutzeraccount_kennwort_vergesse.md"]
---

# Self-Service Password Reset

**Self-Service Password Reset** is the process by which a user of the [[zentraler-nutzeraccount]] can independently restore access to their account without administrative intervention from the URZ.

## Implementation via UMS
The process is managed through the [[ums]] (Account Management System). There are two distinct self-service recovery scenarios:

1. **Primary Password Reset:** Performed on the login page of the [[ums]].
2. **TOTP Secret Reset:** Performed after a successful login (using username and password) to reset the second-factor authentication secret.

## Requirements
The primary requirement for any self-service reset is the prior configuration of a [[notfall-email-adresse]]. If no such address is registered, the user is ineligible for self-service and must undergo manual identity verification.