---
type: source
title: "eduroam Configuration for iOS/iPadOS"
tags: [wlan, eduroam, ios, configuration]
related: [easyroam, easyroam-profile, eduroam]
created: 2026-06-30
updated: 2026-06-30
sources: ["output/rz_uni_greifswald_de_dienste_technische_infrastruktur_wlan_eduroam_ios.md"]
---

# eduroam Configuration for iOS/iPadOS

This source provides the operational workflow for configuring secure wireless network access (eduroam) on Apple mobile devices (iOS/iPadOS) at the Universität Greifswald.

## Key Requirements
- **Internet Connection**: An active connection is required for the setup process. This can be provided via:
    - Ethernet cable.
    - Mobile data.
    - The open [[UniHGW]] WLAN.
- **Clean Installation**: Users who previously connected to eduroam using a manual username and password must delete the existing profile and remove the eduroam network from their settings before starting the new installation to avoid conflicts.

## Installation Workflow via easyroam App
The configuration is performed using the **easyroam App**, available via the DFN-Verein website or the Apple AppStore. The process follows these steps:
1. **Authentication**: Log in via the browser within the app.
2. **Institution Selection**: Search for and select "Universität Greifswald".
3. **Profile Installation**: Install the generated configuration profile.
4. **Confirmation**: Confirm the installation of the new profile in the device settings.
5. **Permission**: Grant the profile permission to access WLANs.

## Support
Technical issues are handled by the [[universitatsrechenzentrum-urz]] via:
- The [[groupware]] ticket system.
- The URZ hotline (extension 1420).