---
type: source
title: "Request for Reimbursement of Printing Account Credit"
tags: [printing, reimbursement, administration]
related: [papercut, print-management-system, guthabenerstattung]
created: 2026-06-30
updated: 2026-06-30
sources: ["output/rz_uni_greifswald_de_dienste_allgemein_druck_management_system_druckkostenguthab.md"]
---

# Request for Reimbursement of Printing Account Credit

This source describes the administrative process for users of the Universität Greifswald print management system to request a refund of their remaining printing and copying credit.

## Process Overview
Users can apply for a reimbursement of their [[papercut]] credit through a specific application form. The process involves:
1. Filling out an online form with personal details, username, and bank information (IBAN).
2. Selecting between a full reimbursement of the remaining balance or a partial payout of a specific Euro amount.
3. Downloading the generated PDF document.
4. **Physical Signature**: The request is only valid once the PDF has been printed and signed by the applicant.

## Support
Technical or administrative issues regarding this process are handled by the [[universitatsrechenzentrum-urz]] via:
- The [[groupware]] ticket system.
- The URZ hotline (extension 1420).