---
type: entity
title: URZ Support Channels
tags: [support, helpdesk, campus-it]
related: [universitatsrechenzentrum-urz, groupware]
created: 2026-07-01
updated: 2026-07-01
sources: ["output/rz_uni_greifswald_de_rechenzentrum_ueber_uns_organisationsstruktur.md"]
---

# URZ Support Channels

The **Universitätsrechenzentrum (URZ)** provides centralized support for all problems related to **Campus-IT (URZ-Zentraldienste)**.

## Available Channels
Users can report technical issues through two primary methods:

1. **Ticket System**: The official method for contacting URZ support. The system is hosted on the [[groupware]] platform.
2. **Hotline**: Direct telephone support is available at extension **1420**.