---
type: concept
title: Telephone Management (Self-Service)
tags: [telephony, administration, self-service]
related: [telefonportal]
created: 2026-06-30
updated: 2026-06-30
sources: ["output/rz_uni_greifswald_de_dienste-technische-infrastruktur-telefonie-telefonportal.md", "output/rz_uni_greifswald_de_dienste_technische_infrastruktur_telefonie_telefonportal.md"]
---

# Telephone Management (Self-Service)

**Telephone Management (Self-Service)** refers to the ability of university staff and students to configure their own telephony settings and manage communication functions through a digital interface (specifically the [[telefonportal]]) rather than relying on physical hardware buttons or manual requests to IT administration.

This approach allows for the flexible management of:
- **Call Routing**: Configuring forwarding rules.
- **Hardware Customization**: Assigning function keys and ringtones.
- **Communication Logs**: Managing call lists.
