---
type: concept
title: Groupware Email Templates
tags: [groupware, email, productivity]
related: [groupware, central-email-service]
created: 2026-07-01
updated: 2026-07-01
sources: ["output/rz_uni_greifswald_de_dienste_webdienste_groupware_module_email_vorlagen.md"]
---

# Groupware Email Templates

**Groupware Email Templates** are pre-defined message structures (including salutations, body text, and formal closings) available within the [[groupware]] webmail module. They are designed to ensure consistency and efficiency across different communication scenarios.

## Creation and Management
Templates are managed through the user's account settings:
1. Navigate to the **Account Icon** (top-right) $\rightarrow$ **My Account**.
2. Select the **Email** category.
3. Use the **+ Add** button to create a new template or double-click an existing one to edit it.

### AutoText Placeholders
The template editor includes **AutoText Placeholders** located on the right side of the editor. These are dynamic variables that can be inserted into the template to automatically populate specific information when the template is used.

## Application and Usage
Templates can be applied when composing a new message or replying to an existing one via a dropdown menu in the email editor's header.

### ⚠️ Critical Warning
Applying a template **overwrites all current content** in the message body. A warning dialog is presented to the user, but any unsaved text in the editor will be lost upon selection.

### Troubleshooting
If a newly created template does not appear in the selection list, the user must **refresh the browser page** to update the list.

## Email Signatures
Independent of the chosen template, users can configure a global **Email Signature** in the email account properties. This static text block is automatically appended to the end of every outgoing email.
