---
type: source
title: "URZ Groupware Services Overview"
tags: [groupware, support, university-it]
related: [groupware, universitatsrechenzentrum-urz, ticketsystem]
created: 2026-07-01
updated: 2026-07-01
sources: ["output/rz_uni_greifswald_de_dienste_webdienste_groupware.md"]
---

# URZ Groupware Services Overview

This source provides a high-level overview of the Groupware system provided by the Universitätsrechenzentrum (URZ) at the Universität Greifswald.

## Key Information
- **Access URL**: [groupware.uni-greifswald.de](https://groupware.uni-greifswald.de/)
- **Core Modules**:
    - E-Mail
    - Address Book (Adressbuch)
    - Calendar (Kalender)
    - Ticket System (Ticketsystem)

## Support Infrastructure
The URZ provides two primary channels for resolving Campus-IT issues related to central services:
1. **Digital**: The integrated [[ticketsystem]] within the Groupware platform.
2. **Telephonic**: A dedicated hotline reachable at extension **1420**.
