---
type: source
title: "URZ: Taking Screenshots (Bildschirmfoto aufnehmen)"
tags: [support, documentation, screenshots, campus-it]
related: [screen-capture, snipping-tool]
created: 2026-07-01
updated: 2026-07-01
authors: [Universitätsrechenzentrum (URZ)]
year: 2026
url: "https://rz.uni-greifswald.de/support/dokumentation/anleitungen/informationssammlung/bildschirmfoto"
venue: "Universität Greifswald"
sources: ["output/rz_uni_greifswald_de_support_dokumentation_anleitungen_informationssammlung_bild.md"]
---

# URZ: Taking Screenshots (Bildschirmfoto aufnehmen)

This source provides instructional guidance on how to capture screenshots across various operating systems to document software errors and IT issues for the **Universitätsrechenzentrum (URZ)** support services.

## Core Guidance
The URZ emphasizes that users should use built-in operating system tools to create digital images of their display. It explicitly states that taking photos of a screen with an external device (such as a smartphone, webcam, or camera) is not necessary and is not an effective way to document errors.

## Platform-Specific Instructions

### Android
- **Methods**: Long-press the Power button or use the combination of Power + Volume Down.
- **Storage**: Saved in the Gallery under "Screenshots".

### iOS
- **Methods**: Typically Power + Volume Up.
- **Storage**: Saved in the Photos app under "Screenshots".

### Linux
- **Full Screen**: `Print` key.
- **Active Window**: `Alt + Print`.
- **Storage**: Saved in the `~/Pictures` (Bilder) folder in the Home directory.

### macOS
- **Full Screen**: `CMD + SHIFT + 3`.
- **Selected Area**: `CMD + SHIFT + 4`.
- **Active Window**: `CMD + SHIFT + 5`.
- **Storage**: Saved to the Desktop by default.

### Windows
- **Snipping Tool**: A dedicated application for capturing specific areas with marking tools.
- **Full Screen**: `Print` key (captures all monitors).
- **Active Window**: `Alt + Print`.
- **Storage**: `Print` and `Alt + Print` save the image to the clipboard (RAM) for pasting into other applications.

## Support Integration
The guide directs users to attach these screenshots to tickets submitted via the [[groupware]] ticket system or to use them when contacting the URZ hotline (ext. 1420) for **Campus-IT** problems.
