---
type: source
title: "URZ Device Management System: Windows (Vollservice)"
tags: [windows, device-management, urz, university-greifswald]
related: [windows-vollservice, folder-redirection, server-stored-profiles]
created: 2026-06-30
updated: 2026-06-30
sources: ["output/rz_uni_greifswald_de_dienste_allgemein_device_management_system_windows.md"]
---
# URZ Device Management System: Windows (Vollservice)

This source describes the "Vollservice" (Full Service) configuration for Windows computers managed by the Universitätsrechenzentrum (URZ) at the Universität Greifswald. 

The primary goal of the Vollservice model is to decouple user data and settings from the local hardware, ensuring that data is preserved during hardware failures and is available across any Vollservice-enabled machine.

### Key Technical Implementations
- **Data Storage**: Uses [[folder-redirection]] to move standard user folders to a central server.
- **User Settings**: Employs [[server-stored-profiles]] to synchronize Windows and application settings.
- **Maintenance**: 
    - Windows Updates are performed in the background.
    - Application updates are managed via the [[device-management-system]] (utilizing [[opsi]]), with checks and installations occurring at every system boot.

### Support
Technical issues are handled by the URZ via the [[groupware]] ticket system or a dedicated hotline.