---
type: source
title: "Central User Account: Account Exchange"
tags: [user-account, account-management, personnel-data]
related: [accountaustausch, zentraler-nutzeraccount]
created: 2026-06-30
updated: 2026-06-30
sources: ["output/rz_uni_greifswald_de_dienste_allgemein_zentraler_nutzeraccount_accountaustausch.md"]
---

# Central User Account: Account Exchange

This source describes the process of transferring or merging user accounts when an individual changes their employment relationship between the **Universität Greifswald** and the **Universitätsmedizin**.

## Key Information
- **Automatic Account Generation**: Because the University and the University Medicine are technically independent employers, switching between them automatically triggers the creation of a new user account.
- **Account Transfer**: The **Universitätsrechenzentrum (URZ)** can transfer a previous account to a new employment relationship to ensure continuity.
- **Identification Requirements**: To ensure correct person identification, the URZ typically uses the full name and date of birth.

## The "Dual-Ticket" Process
Due to a data privacy/technical limitation where the **Universitätsmedizin** does not provide dates of birth to the URZ, a specific verification process is required for account exchanges between the University and University Medicine:
1. The user must log into **Groupware** with their University account and create a ticket requesting the exchange with the University Medicine account (providing the account name).
2. The user must then log into **Groupware** with their University Medicine account and create a second ticket requesting the exchange with the University account (providing the account name).

## Technical Limitations
- **Student vs. Staff**: An account exchange between a staff account (*Mitarbeiteraccount*) and a student account (*Studentenaccount*) is technically impossible.
