---
type: entity
title: Basisdienste für Applikationen
tags: [department, urz, administration]
related: ["universitatsrechenzentrum-urz", "campus-it", "groupware", "moodle", "nextcloud", "typo3-backend", "grypstube", "zentrale-datenspeicherung"]
created: 2026-07-01
updated: 2026-07-01
sources: ["output/rz_uni_greifswald_de_rechenzentrum_abteilungen_basisdienste_fuer_applikationen.md"]
---

# Basisdienste für Applikationen

**Basisdienste für Applikationen** (Basic Services for Applications) is a department within the [[universitatsrechenzentrum-urz]] (URZ) responsible for the provision, maintenance, and support of central software and web applications for the Universität Greifswald across various university sectors.

## Functional Scope and Responsibilities
The department focuses on the application layer of the university's IT infrastructure. Its responsibilities include:

- **Web Portals and Teaching Platforms**: Supporting the "Studium und Lehre" (Study and Teaching) domain.
- **Central Storage**: Managing the university's central backup and data storage systems.
- **Infrastructure Management**: Managing the infrastructure for web portals, digital teaching platforms, and central data storage/backup systems.

## Managed Services
The department holds administrative ownership and is the primary provider for several key [[campus-it]] services:

- **Identity & Access**: Management of the [[zentraler-nutzeraccount]] (Central User Account).
- **Collaboration Tools**: Operation of [[groupware]] (Collaboration platform and ticket system) and [[nextcloud]] (Cloud storage and collaboration).
- **Web Infrastructure**: Management of [[typo3-backend]] (Web content management) and associated university web pages.
- **Teaching Platforms**: Maintenance of [[moodle]] (Learning management system).
- **Media Services**: Provision of the [[grypstube]] (Internal video service).
- **Data Services**: Oversight of [[zentrale-datenspeicherung]] (Central data storage) and [[forschungsdaten-managen]] (Research data management).

## Support Channels
Users experiencing issues with these central services can reach the department through the URZ support infrastructure:

- **Ticket System**: Users can report issues via the ticket system integrated into the [[groupware]] platform.
- **Hotline**: Technical support is available via telephone at extension **1420**.