---
type: entity
title: RustDesk
tags: [software, remote-desktop, open-source, remote-control]
related: [remote-support, device-management-system, id-server-key-configuration]
created: 2026-06-30
updated: 2026-06-30
sources: ["output/rz_uni_greifswald_de_dienste_allgemein_device_management_system_rustdesk.md", "output/rz_uni_greifswald_de_dienste_allgemein_device_management_system_rustdesk_rustdes.md"]
---

# RustDesk

**RustDesk** is a free, open-source software used for the graphical remote control of computers.

## Use at Universität Greifswald
At the Universität Greifswald, RustDesk is deployed by the [[universitatsrechenzentrum-urz]] to provide [[remote-support]]. 

Depending on the source version, the target audience for this support varies:
- One version states it is provided to university staff.
- Another version states it is provided to staff and students.

RustDesk is considered a key component of the university's [[device-management-system]].

### Role in Support
RustDesk allows URZ support agents to access a user's desktop after the user provides their unique ID and manually confirms the connection request. The level of support provided via RustDesk may vary depending on the [[device-management-service-levels]] assigned to the device.

## Implementation and Configuration

### Platform Support
The software is supported across multiple platforms:
- **Windows**
- **Linux**
- **macOS**: Requires specific installation steps, including moving the app to the Applications folder and granting [[remote-support-permissions-macos]]. It is distributed via [[github]].

### Technical Configuration
To function within the university network, the following requirements must be met:
- **Configuration**: It must be configured with a specific [[id-server-key-configuration]] pointing to `rustdesk.rz.uni-greifswald.de`.
- **Operational Requirements**: Requires the [[relay-service]] to be active to facilitate connections.