---
type: concept
title: Device Management Service Levels
tags: [service-tier, it-support]
related: [device-management-system]
created: 2026-06-30
updated: 2026-06-30
sources: ["output/rz_uni_greifswald_de_dienste_allgemein_device_management_system_nutzung.md"]
---
# Device Management Service Levels

The [[universitatsrechenzentrum-urz]] offers different tiers of installation scope through its [[device-management-system]]. These levels are selected during the [[device-registration]] process.

## Service Tiers
- **Vollservice (Full Service)**: A comprehensive installation scope.
- **Basisservice (Basic Service)**: A limited installation scope.

The specific differences in software packages or configurations provided between these two levels are defined in the general [[device-management-system]] documentation.