---
type: source
title: "Telefonportal: Teilnehmerübersicht"
tags: [telephony, monitoring, university-infrastructure]
related: [telefonportal, presence-status]
created: 2026-06-30
updated: 2026-06-30
sources: ["output/rz_uni_greifswald_de_dienste_technische_infrastruktur_telefonie_telefonportal_te.md"]
---

# Telefonportal: Teilnehmerübersicht

This source describes the participant overview functionality within the university's telephony portal. It explains how users can monitor the real-time status of colleagues within their organizational unit and the legal basis for this feature.

## Key Features
- **Participant Overview**: A right-hand column in the portal displaying all members of the user's organizational unit.
- **Search Integration**: The search mask also provides the current status of individual participants.
- **Status Indicators**: The system signals whether a participant is:
    - Free
    - Busy
    - Forwarded
    - Logged off from the telephone system

## Legal Framework
The functionality is based on **§3 Abs. 6 of the Service Agreement** (*Dienstvereinbarung über den Einsatz eines Telekommunikationssystems und die Nutzung der mobilen Telefonie*) at the Ernst-Moritz-Arndt-Universität Greifswald.

## Support
Technical issues are handled by the [[universitatsrechenzentrum-urz]] via the [[groupware]] ticket system or the URZ hotline (ext. 1420).